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About Us

Your Trusted BPO Partner in Kigali, Rwanda

Welcome to Momentum Global, your premier partner for business process outsourcing (BPO) solutions in Kigali, Rwanda, and beyond. We are dedicated to delivering exceptional outsourcing services tailored to meet the unique needs of businesses domestically, and across the globe.

Our Commitment

At Momentum, our mission is to empower businesses to thrive by providing cost-effective, efficient, and innovative BPO solutions. We are committed to helping our clients streamline their operations, enhance productivity, and achieve sustainable growth.

Why Partner with Momentum?

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International Expertise &
Global Standards

Based in Kigali, Rwanda, we combine local and international expertise with global best practices to deliver world-class outsourcing solutions. Our team understands the unique challenges and opportunities of the global market and is equipped to support businesses of all sizes and industries.


Dedicated Team

Our team is comprised of skilled professionals who are passionate about delivering excellence in everything they do.  As customer experience champions, our dedicated team is committed to exceeding client expectations and driving success.


Cutting Edge Technology

We leverage the latest technology and tools to optimize our processes and enhance efficiency. From advanced contact center software to data analytics platforms, we harness innovative solutions that enable us to deliver superior results and drive business growth.



No matter the size of your company, our BPO solutions are scalable to accommodate your evolving needs. We have the flexibility to ramp up operations quickly to meet increased demand, ensuring seamless support for your business through peaks, and as it grows.  

Our Services

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Customer Support

Deliver exceptional customer experiences with Momentum. From inbound contact center support via voice, live chat, social, SMS and/or email, we help you build strong relationships with your customers and drive satisfaction and loyalty.  Momentum can also assist by delivering proactive outbound services designed to drive sales, enhance customer engagement, and maximize business growth.


Data Entry & Processing

Streamline your data entry and processing tasks. From data entry to managing large volumes of data, we ensure that your information is handled with precision and confidentiality.


Back Office Support

Focus on your core business activities while we take care of your back-office operations. From ticket management to administrative support, partnering with Momentum allows you to optimize efficiency and productivity.


Multilingual Support

Expand your reach and connect with customers around the world with our multilingual support. Our team is fluent in multiple languages, allowing us to effectively communicate with diverse customer bases and provide personalized support in their preferred language.

Get in touch

Ready to take your business to the next level with Momentum Global? Contact us today to learn more about how we can support your outsourcing needs and help you achieve your goals. Let us be your trusted partner in driving efficiency, productivity, and success.

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